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Let Candy Crowley do her job

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I’m looking forward to the second of the two scheduled Presidential debates. At this point pretty much everyone knows that during the first debate President Obama was not on his game, Mitt Romney was, and poor Jim Lehrer was miserable at trying to contain the candidates.

I am excited to see that Candy Crowley, CNN’s political correspondent, will be moderating.  First, it’s been since 1992  that a woman had the opportunity. Second, she’ll be far tougher on the candidates–in fact she’s taking heat because her contract states that she will get more air time than a moderator might usually get, including the opportunity to ask follow up questions.  That’s right–follow up questions.

In an interview with USA TODAY last week, Crowley said she will call on audience members based on the questions they submit in advance of the debate, and that she will then ask a followup, or “drill-down” question. She also said that if news occurs Tuesday — after debate questions have been submitted — she may ask candidates to respond. “Do I feel a journalistic responsibility to fill a hole if there is one? I do.”

The web is  buzzing with debate about whether Crowley, a seasoned and respected journalist, should be able to moderate because she is asking to do her job the right way. If the campaigns don’t want follow-up questions, why ask a journalist to moderate? Just hire a celebrity. It would probably boost ratings in this celebrity-obsessed culture of ours.

 

 

Let’s fight hatred today

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Karen Saverino and Arinderjit (AJ) Singh. I can thank AJ for introducing me to the beauty of the Sikhs.

I first attended a Sikh temple in Washington, D.C., a little over a year ago. I was planning a day of meditation and my friend suggested I attend the Sikh Sunday service. We went to the temple in Upper NW Washington D.C., near the National Cathedral. We arrived very early… maybe at 11 a.m. and the “official service” did not start until 1 p.m. We sat on the floor, he on the left side and I on the right side, as is the tradition, listening to the music and chanting for a few hours and then we stayed through the two-hour service. For the most part, I had no idea what was being said. And it did not matter. There was not a single non-Sikh in the place except for me, and I have never felt more welcomed.

The women sitting next to me coached me on how to receive the sweet bread that was passed around by the men carrying big silver pails of the sweet, buttery circles that serve as a “communion” of sorts and symbolize nourishment from God. When the service ended, the priest thanked me for coming in front of the room of 300-plus people and commented that he was impressed I could sit in a lotus position for four hours. (Embarrassing!) On the way to the dining hall, the questions started coming my way: “Why are you here?” “What are you looking for?” “Can we help you?” “How do you feel?” “Do you have any questions?”   I had so many questions I did not know where to start and before I could really begin, my attention was drawn to the aroma coming from the kitchen and after all that sitting I was hungry. Here  we sat together on the floor, were handed a napkin, a cup and a plate.  One after another the members of the congregation walked around serving rice, dal, naan, the most amazing chickpeas ever and a variety of other traditional Punjabi food. This fueled my body and my spirit, as I learned that no one goes home hungry from the house of God, and that if anyone ever knocked on the temple door with a need for food, money or counseling, they would be welcomed in.

Over the course of the next several months, I began to understand why I value the Sikhs so much. For one, they took away the caste system, gave everyone the same last name (“Singh” for the men, meaning Lion and “Kaur” for the women, meaning Lioness) and determined that everyone is equal in God’s eyes. They also believe in a Universal God or “Ek Onkar” meaning there is only 1 God  whom we can all share despite our different traditions, ethnicities and beliefs. Women are highly respected in the Sikh culture, which is not always the case in India, so they earned many points on that note. They are vegetarian, believe in working hard and in giving back and they are fierce advocates for social justice. If you know me, you know why this religion resonates with me.

So when I heard about the shooting in Wisconsin, I was heartbroken for my Sikh community of friends. I can imagine the women in the kitchen preparing the “lengar” of rice and lentils and the children running around playing while people streamed in to meditate prior to the service and to sit together as one. It could have happened at the community I attend and frankly, it could have been me.

I offered my services to several Sikh organizations when I heard the news. I learned I was one of as many as 200 non-Sikh people who offered their services. My only real contribution was attending a candlelight vigil at  the Guru Nanak Foundation in Silver Spring, MD (Nanak is the man! The first Guru and founder of the Sikhs). As I walked up the driveway, I was greeted again so warmly with a hug from the priest. It meant so much to have people of other faiths come out to support them at this tragic time, she said. I was overwhelmed by the remarks made, one after another by elected officials,  and leaders from the Muslim and Hindu communities.

But the one who brought the temple to tears was the six-foot-plus all American male chief of police who took to the altar with his gun in his holster and without any scripting, told the Sikhs that any crime against them is a crime against every member of a minority community and any crime against any minority community is a crime against our country.  It is not what our nation is about and it is not what the D.C. Metro area is about. And while the shooting is a horrible tragedy it also offered us all the opportunity to stand behind the Sikhs and everyone in this country who faces discrimination or pure hate because of their skin tone, last name or religion. “We will stand behind you through this, and if need be, we will stand in front of you to protect you from hate,” he said, as the tissues came out of purses.

I feel so fortunate to live in a diverse community, to have friends and colleagues of all races and ethnicities, and  from many religious and political beliefs. For me, it makes my world far more interesting and full. I cannot imagine having such hate in my heart, but I also understand that hatred stems from fear. So I am now on a personal mission to better understand other religions and to see how their belief systems intersect with mine, and to represent my own race and ethnicity and make sure that as our country’s diversity continues to grow that people know that most of us are pretty loving and wonderful people who we will not stand for hate. Won’t you join me?

Special thanks to AJ for reviewing cultural accuracy—

Peace be with you all,

Karen

Sikh women tend the the garden of candles at a vigil in Montgomery County to remember the victims of the vicious August 5th attack of a Sikh temple in Wisconsin

 

 

Meet Donna, our summer/fall associate

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Donna Nasserghodsi

I am pleased to announce that Donna Nasserghodsi, a student at the University of Maryland College Park, has joined Eightfold Strategy as a Summer/Fall Associate. She will assist the firm in branding, marketing and communications for our clients.Specifically, Donna has been assigned to assist with clients including The National Crittenton Foundation, The City Club of Washington and Carton Donofrio Partners.

Donna will continue working towards her degree in Communications as a senior in the of Fall 2012. She wanted great experience to take her through her final year and with an expanding workload it seemed like the perfect time to start an internship program. As someone who worked full-time through college I did not have the opportunity for internships, however, I heard the horror stories. Making copies. Making coffee. She tells me her friends are experiencing the same. Donna and I worked together to do some initial training in the office (she gets to work from the comfort of her own home) and within a few weeks, she has written blog posts, news releases,  and has learned how to scan for trends and extract data from research reports. It’s fun for me to see her eager to learn and enjoying the work.

Donna wanted to say a few words of her own, below.– Karen Saverino, President

The last final has been taken, books have been returned and all belongings have been moved out of the 15 x 15 room you called home for the past year. Now it is time to relax as it is summertime and the living is easy, right? Well, maybe not so much. For a rising senior such as myself, summer is not as relaxing as it should be. With summer comes the added pressure of finding an internship. The search is long, competitive and difficult. Every student wants to gain experience in their field of interest; earning a degree from an accredited college or university is just not enough to land a job in the real world.

The problem with undergraduate student internships is that most interns find themselves performing duties such as serving coffee to their boss or finding themselves stuck in the copy room. While having a great firm or company listed under the  “Experience” portion of the resume may sound good, what is the value of working for a company in which the company is not able to give back to the intern and vice versa the intern is unable to benefit the company?

Fortunately, I am among some of the few undergraduates who were able to find a highly competitive internship that I will benefit from and at the same time give back to the firm as well. Eightfold Strategy has given me a great opportunity to dive into the real world of public relations and brand marketing. When meeting with President of Eightfold Strategy, Ms. Karen Saverino, I immediately felt that I had found an internship that was going to beneficial to me as a college student. Ms. Saverino has given me full access to the firm and given me tasks which each one teaches a new lesson. An internship is meant to challenge a student in the field that they choose to pursue in the future, this is not something one can simply learn out of a textbook.  I look forward to graduating with the advantage of a professional-level position and a portfolio that demonstrate.–Donna Nasserghodsi, Associate

 

Happy two-year anniversary

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I recall the excitement of preparing for the launch party at The St. Regis this time two years ago. I wanted to keep it a little low key this year and plan a summer client get together at our new offices. So I took myself to the lounge at The St. Regis for a champagne toast and a little reminiscing about how things have shaped up over the past two years. I am thankful for outstanding clients, generous referrals and for a host of colleagues who help bring Eightfold Strategy clients the services of a full-service agency with our special boutique touch.  I am looking ahead to a fantastic year and returning to the St. Regis for an official 3-year celebration.

The City Club of Washington in the spotlight

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I joined The City Club of Washington before I started my business in January 2010. I wanted a place to host meetings, make professional contacts and keep up on business trends.  The Club has not only helped me achieve what I sought out to achieve, I have also made great friends, helped organize events through the Young Executive Initiative (young is relative term  in the Club world) and raised money for charity.

Why do I enjoy it? Every time I walk in I am greeted with a warm smile and my clients are treated regally. The casual meeting spaces make for a relaxed business setting, and when I need a more formal meeting spot, I can reserve that as well.

Plus the food is outstanding. You might expect the “rubber chicken dinner” from a Club, however that is far from my experience. The Presidential Dining Room has some of the best crab cakes I have tasted (and I’m from Baltimore so I know good crab cakes), a fantastic bento box with sushi and soba noodles, a delicious grilled salmon nicoise plus lots of dishes for my meat-eating clients and friends. (In fact, one person said the Club’s burger, which is handmade in house, is one of the best he’s ever tried–and this guy knows his burgers.)

Recently the Club underwent close to $3 million in renovations, making it a Club that anyone young or more mature would be proud to host clients. When ClubCorp, the parent company, announced the City Club of Washington’s reinvention, I stepped up to handle the media outreach. So far, the reception has been fantastic and I am very proud of my “office away from the office”  and the positive reception its getting from the media and from everyone who visits.

Take a look at these two recent placements for outside perspective on the Club.

The Washington Post

The Washington Business Journal

The Power Board Room

 

 

 

The Media Lounge

 

 

The Presidential Dining Room

 

 

It’s not easy being green

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I’m out in Arizona attending a workshop and I was struck by how geography makes a difference in green values. A few weeks ago I was out in Portland, Oregon  and  in my hotel there were signs about recycling and re-using towels, ceramic coffee cups and local/organic food in the restaurant. In Tucson where I am staying there is a tiny little paper bag that sits next to the waste can and encourages you to recycle. There  is a stack of paper coffee cups and petroleum-based spoons and stirrers and no signs about reusing towels.  One uplifting sight was a waste container outside a little local grocery store called AJ’s. There were no recycling bins however people had carefully lined the entire edge of the can with their empty plastic and glass bottles. So here you have a case of consumes who want to recycle and don’t have many convenient options.  I wonder what happened to those bottles at the end of the day?

To me this put into plain view the findings of a webinar I attended recently.  It was called “Intelligent Insights: The Latest Market Research on Green Attitudes and Behaviors.” This was a deeply enlightening session about green, eco-friendly values.  A few things I picked up:

  • It is fairly common knowledge as to what materials are recyclable: paper, plastic, aluminum, and glass. However, there are an array of other materials that can also be recycled, which many people are not aware of. Batteries, ink cartridges, computers, and cell phones can also be recycled. These items are known as “e-waste” and it’s the fastest growing source of waste in the country. I myself have two old IPods and a cell phone that I need to dispose of properly.
  • I also found it very interesting that recycling laws are not under federal jurisdiction. State and local governments regulate all laws and guidelines pertaining to recycling. Should there be a federal law?
  • I learned that plastic bags make up the highest percentage of ocean waste, and take 1,000 years to decompose. Many plastic shopping bags are printed with “Please Reuse,” or a recycling symbol. But, in reality, only 5% of plastic shopping bags are actually reused. San Francisco has made great strides to help eliminate this problem by banning plastic bags, and by only offering paper bags.
  • The presenter placed our population into four different categories:
    • Green to the Core (24%), Conveniently Green (29%), Conflicting Priorities (25%), and Disinterested (9%). Those who are described as being Green to the Core always do green actions, and have many reasons for doing so. The lifestyles led and purchases made are affected by their impact on the environment. These individuals also feel that the government is most responsible for our polluted environment.
    • People who are Conveniently Green almost always take green actions. These individuals live somewhat green lifestyles, and the impact on the environment somewhat affects the person’s purchases. This group of people is most likely to find the population responsible for pollution due to a lack of motivation.
    • If you are categorized as having Conflicting Priorities, you only sometimes abide by green actions. These individuals tend to have been hit hard by the economy, and green purchases and lifestyles do not take top priority. They also blame the poor economy for holding us back from a variety of green improvements.
    • Finally, if someone is Disinterested, they rarely take green actions. Green concerns have little to no effect on lifestyles and purchases.

 

I’d like to think I’m green to the core. I have a small apartment and work from home. I recycle.  And all of my office paper products are made from recycled materials. I print on two sides of the paper and walk to see clients when I can.  I am mostly vegetarian. I have a car—obviously a big offender—but I rarely drive. But I still could do better. I could be looking at eco-friendly products and make some choices that won’t hurt my budget too much.  I could give up the car and use Flex Car, as many of my friends do.  I also travel by plane quite a bit and while I was in the practice of buying carbon offsets, I seem to have forgotten that practice when the economy tanked. And very occasionally I run into a store without a re-usable bag of my own, however that is something I am going to change right away. Our oceans are too precious to me. This session was a good reminder to take a look at more of my actions and to try to become “greener.” It’s the right thing to do for the earth, for my own health and for future generations.

Which category do you fall under?

With green regards,

Karen

 

The 7 Worst Communications Failures Of 2011

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I would also like to add to this list:

Dominique Strauss Kahn, Netflix, that lame Wisconsin governor who thinks teachers makes too much money, Charlie Sheen and just about anything tweeted, quoted or taped by that gross Kardashian family.

From Fast Company Expert Blogger Ruth Sherman Thu Dec 22, 2011

Welcome to my annual list of who’s been naughty and who’s been nice as a speaker or communicator. This week comprises my list of 2011’s losers. (Winners will be announced next week.)

  • Joe Paterno: Penn State football coach Paterno allegedly did not properly follow up on reports of pedophilia by his well-known assistant coach. While the obvious legal and ethical failings are the big story, his central message and core promise were also destroyed. To date, Paterno still has not spoken to his fans in a heartfelt way, which is only prolonging and deepening the hurt and pain many of them feel.
  • Herman Cain: After multiple claims of sexual harassment by at least three women didn’t do the trick, Cain finally got out of the presidential race when a woman came forward to announce they’d had a 13-year affair. He was able to stay in the race as long as he did because he’s a masterful presenter. Presentation skills can take you only so far, however. Substance and credibility form the other half of the persuasion equation, both of which had been long missing from the Cain campaign.
  • Wall Street banks: The Street’s big banks and financial institutions continue to publicly speak and behave in ways that the communicates to the average person, “We don’t play by your silly rules.” Either they’re getting bad advice from their corporate communications departments or they’re ignoring them. Whatever the problem, they’re missing a tremendous opportunity to be statesman-like, help the country, make a bad situation better instead of worse, and generate a lot of new business in the process.
  • Anthony Weiner: It was not so much his frat-boy style transgressions that cut short the congressman’s career, as his week-long series of loud and insistent denials that caused the media to camp out on the doorstep of and cast all manner of aspersion on the object of his “affections,” a 21-year-old journalism student. It’s one thing to mess up your own life. It’s another thing entirely to mess up someone else’s.
  • U.S. Congress: I can tell you why Congress has a historically low approval rating of only 9%: These lawmakers don’t get out enough. And, when they do, it’s to the echo chamber of like-minded voters and corporate and special interests, to whom they’re beholden. Living and working in their well-protected cocoons, they’ve forgotten they work for constituents, as well as how to talk to them, and, thus, have lost all connection
  • Barack Obama: Last year, Obama made both lists. Regrettably, not this year. What I said in 2010 was that while I’ve been a huge fan of Obama’s big speeches, I always worried about his ability to fare well in smaller venues and connect emotionally with voters. His inability to fashion a coherent narrative and comfort (lead) the public through difficult times contributed greatly to his party’s midterm losses. In this vital skill, he has been an abject failure. What a shame.

I’ve no doubt I left many worthy candidates out. What do you think? I want names.

Next week, the 2011 winners.

 

Staying optimistic when the system fails us

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Last night following a very calming session with my meditation group, I met another social justice advocate for some conversation. He asked me how I stay optimistic when the issues I work on continue to lose funding and political support swings from one direction to the other depending on whose running the country. The truth is I don’t know how I stay optimistic: it is just what I have to do to continue fighting for people who have less opportunity than I have enjoyed throughout my life.

I am human and I had spent the weekend stewing about  a young women I have come to know over the past few months. She is a shining example of how life does get better. A survivor of domestic violence and a single mother of two, she has earned a college degree and is studying for her master’s degree in social work.  She is amazingly mature for her young age and she even gave me advice that I have kept close to my heart, and I am 20-plus years older than she.  I am sorry that she’s been dealt a bad hand and was forced to move out of her home into a room with her two children. But I am optimistic she will make it, and so is she.

Please read Lisette’s story:

Last year I turned down a job that offered to pay me very well. I thought to myself, I don’t want to forget I am in this business to help people. Three months ago, I got the slap in the face, and there was no one to help me.

It’s rather funny actually. My welcome to the real world wasn’t as warm and inviting as I would have hoped.  As a young mother, I promised myself I would work so hard not only to make my children proud, but to not depend of public assistance and not be part of those statistics that teen parents are known for. But I needed help to get on my feet and take off to change the world! Was there help? For a little bit. Has the system failed me? Yes. It has, in a rather cruel, strange way.

When I finished school I was able to get a great job and move out on my own. No rental assistance, no utility assistance, no food stamps. Yay! I had broken the mold. Then there was daycare. I tried everything to get my kids to an affordable child care, but being that we were on our own, things were a bit expensive and I needed some help. I thought I would walk myself to the social services office (at 22 years old, my daughter being 7 and my son 5) and finally ask for some aid.  My big reality: “No Ms. Orellana, you don’t qualify for anything. Sorry.” So as was expected I made changes and paid for everything. Sure no fancy movie nights, no big trips with the kids, but hey it was worth it.

The only program we were eligible for was Social Security benefits. And that was for Jeremy only because of his health condition. I then discovered that through Social Security he qualified for daycare assistance. Another big yay! Now I could get Jeremy in a structured licensed facility.  For the next two years that was my only big help. Until three months ago…when my nightmare started and I began to feel like a criminal who was milking “the system.”

I got a letter in the mail stating that I was to pay back all the assistance given to my child within the next 30 days. I tried to appeal it, and their answer “Sorry ma’am. It’s not the government’s job to support your child. Ask their father to step in. You have the resources to make it”

Without going to details of the drama I have been through, and the humiliations from different offices, I can say I’m confused. All I can think of is how my only crime has been to ask for daycare help, and because my son–who has a documented disability– can’t get assistance I have had to give up so much and my life is in shambles. That future I had been working so hard to make stable is all of the sudden shaken. I was not ready. There was no warning, and now I realize how cruel the real world can be with single parents who are treated as if they want things catered to them. I’m speechless.  Do I think it’s a stereotype of single mothers? Maybe. Is it because I have a “good job” and don’t get child support? Could be. Do I understand the economy? You bet I do. Bottom line is this young, single mother of two is moving out of her house this weekend, and has to move in (temporarily) to a room, and after that, we’ll I don’t know. But help is only given to those who “are in worst positions than you ma’am.”  Learning experience? I believe so. Wish me luck; this will be one interesting trip.

The one word I’m living by is “faith.” Things will work out, and I feel so lucky to have the knowledge I have now. But I still can’t help but wonder: “If I were a high school dropout, with no job, then would I get help?” For some reason, the answer I suspect to that question seems disturbing.”

 

Metro’s ELLEN Campaign Overly Complex

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If you know me, you know that I am a big supporter of Metro. I’ve been riding it for 15 years and by now I have mastered walking up the escalator at Woodley Park, and I am very proud of that anaerobic feat. And now I am glad that I can walk a lot of steps because it seems  that in every station I land each day, one or more escalators is out along with the elevator. I applaud WMATA for  creating a public awareness campaign called ELLEN (I have no idea what this stands for) to educate riders about the elevator status. This seems especially critical for people with disabilities who cannot ride or walk the escalators and count on the elevators. I believe that if the campaign can effectively target people with disabilities, this is the most critical.

The challenge is that they are notifying people by text or email or PDA (who has one of these anymore?) of outages and far too many people who ride the system do not have access to such technologies. I know we like to think that we have ended the digital divide but I talk to my fellow riders every day and I know that far too many do not have the means for fare much less a cell phone.

While the campaign is using social media which is progressive and hits some audiences, I believe they are missing the core audience. Why not go back to a traditional and effective approach–calling people. There is automation that can dial people to let them know which of their frequently used elevators is out. The call can go to any landline–including shelters, soup kitchens and senior centers–and the messages can be pushed out from there.

Those of us who are currently able bodied? I think we are unlikely to sign up for alerts. I’d rather take my chances than have to get bombarded with more text messages in a box that’s brimming and exceeding my data plan. The only behavior I am adapting is that I now put my heels in my purse and make sure I have shoes in which I can climb the broken escalators.  This could be a campaign right here… for those who can.. walk the escalators all summer and drop 10 pounds by fall! This would also address the city’s obesity issue.

In the age of technology sometimes we forget that the the simplest ideas are the best ones.

 

What's new at Eightfold Strategy

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posted January 8, 2010

I am proud to launch Eightfold Strategy, a company focused on branding, marketing and communication for non-profit organizations, socially responsible businesses and foundations.

Where did the name come from? When I began studying Buddhism a few years ago, it struck me that the elements of Eightfold Path—the Buddhist approach that suggests that cultivating wisdom, ethical conduct, and mental discipline would lead to a happy life­­––were the same ingredients it took to be a good consultant. I named my company Eightfold Strategy because it represents my philosophy and commitment to my clients:  to provide a consistent flow of creative ideas, the highest level of ethics, and the discipline required to complete quality projects on time and within budget.

Read the news release: eightfoldnewsrelease1-8.doc

Special thanks to all those who helped me bring my dream to life. Jonathan Kirkendall, my personal coach who helped me water the seeds of Eightfold Strategy over the past year; designer LeAnn Locher who helped me bring my brand to life through logo and materials design; Tom Semmes from TGS Communications who designed my website; Barton Moorstein and Laura Conley from Blank & Moorstein; accountant Donald Cunningham; friend Jeannette Pai-Espinosa and sister Shari Griffith, who brought a critical eye to all of materials; Ted Nanavati, my partner who provided me with endless encouragement, support and solid business advice; and Donna and Eugene Saverino, my parents, who have always encouraged me to follow my dreams. Special thanks to clients Shari Elliker, Tony Talalay and Dara Tom; colleague Theresa Wiseman ; and to everyone who encouraged  me along the way.

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